Dreams - Blackburn

We were greeted on entering the store then left to browse at leisure. After a few minutes the salesman approached to explain the item we were interested in. He was very knowledgeable and explained the difference between the beds and which would suit our needs best. No annoyingly pushy just helpful.

Dolly was the first member of staff to approach us, he explained how the store was laid out he didn’t pressure us into buying which was nice he asked us if he we wanted help then when we did he provided excellent service using the computer bed to work out our preferences. Then he was very knowledgeable on what beds were for us and gave brilliant advice and guidance. He knew prices/ specifications well and was lovely and friendly. We were that happy with his service we even bought the bad even though we wasn’t 100% sure it fit in the gap. Therefore looking back is sales advice and service was outstanding. He even offered my daughter a hot chocolate to keep her entertained while we had a look around. Very personable and lovely! Thank you Solly!!

Solly did a great job

Excellent customer service

Very enjoyable experience and very informative staff

Simple, straightforward advice and guidance provided, addressing our needs

I was very satisfied with my experience in store the shop assistant was very friendly and with his experience and knowledge he helped me to choose the right bed and mattress and within a few minutes we had chosen and purchased exactly what we wanted. I would definitely come back and recommend this store.

Great satisfaction on the service provided and the service of needs required to what we needed thanks

Good friendly professional staff, no nonsense, everything explained in a timely manner

The sales assistant offered great help and advice without being a pushy salesperson. He was also very friendly.