Dreams - Brighton

Visited Portslade store and was attended by Judy who had excellent knowledge of all products including the machine which defines what sort of mattress is best. Mistakenly I ordered King instead of Double. Very long waiting time to get through to Customer services (on hold for a total of 20 mins) so rang the store and explained. The change over was made and confirmed to me the next day by telephone. Excellent service by Portslade staff.

Very helpful not pushy

The staff was helpful to help me select the best mattress for me and my partner. We have been given an experience in-store that would not be possible online

The staff member was very helpful and accommodating to my needs. Did not rush or try to sell most expensive option.

Excellent service. Would highly recommend helped very much

Steve at Dreams Brighton was extremely helpful and friendly. I came out very happy that I had got the help I needed to select the right mattress.

The lady was very knowledgable and had a very high level of customer service. She took a lot of time demonstrating the ottoman beds . She was very efficient but had a friendly manner . It was a good shopping experience

The store assistant Judy went above and beyond to get us a mattress she felt we would love and feel comfortable on.

great customer service, knowledgeble sales person; no pressure, friendly staff; given plenty of time to choose and left alpne to try out different mattresses but sales person at hand to answer questions. Completion of purchase quick and simple.

The member of staff who served us was very helpful and knowledgeable and made it easy for us to find the item we wanted. Before visiting the Brighton store we went to the Worthing store, and the young lady in there was also very helpful.