Dreams - Brighton

Not pestered while looking,but good advice and friendliness when we wanted. It and firing buying process.

The assistant was very helpful, she spent plenty of time explaining the different mattresses. She gave good advice

I had to find a mattress to take home within the day, the assistant showed me all those that were available, gave me information on the mattress, make it affordable and helped us with putting it into the van.

Judy was absolutely brilliant. Straight away she offered us water and she asked exactly what I was looking for. She considered my needs and showed me to the most appropriate mattresses. She made sure to ask me how each one felt and she commented if she thought I look comfortable. She then gave me the space to have a think. I was really pleased with her service and she was a big reason as to why I bought the mattress.

We were pleased to be greeted when we entered the store as it has been a number of years since we purchased a divan bed and were not familiar with current features. Your staff were able to advise us and suggested a number of options for us to consider. We were left in peace to test the various mattresses but further questions we had were promptly answered. The overall experience was very pleasant.

We were greeted with a smile as we entered the store. Judy listened to our needs and was most helpful in her advice. We felt the first mattress may have not been suitable so she showed us to another mattress, which was perfect for our needs. When we came to do the paperwork, she offered us a water and clearly explained about the further insurance, and when it came to getting a delivery date, we were absolutely thrilled to only have to wait three days for delivery. She explained about putting our mattress for recycling in the green bag and gave us our mattress protector for taking out the extended warranty. She clearly advised us that we would be kept informed about delivery times, and this has been true as at now. Excellent and friendly service all round.

The gentleman that spoke to. Me was extremely helpful as well as giving me time to wander at leisure this is extremely important when buying anything to have items explained and then given time to think .I would give him 10 out of 10 I can't stand people that push me into buying I avoid these type of stores I would definitely recommend you

The assistant who sold us the mattress was excellent. He listened to us and understood what we were trying to buy. Thank you!

Excellent customer service, very helpful and friendly.

I was acknowledged when I walked into the store. The member of staff was happy to help with good knowledge of the items.