Dreams - Brighton

I was looked after by Judy who was most helpful and patient. She understood my needs exactly and advised me on the best mattress for me.

Steve (Portslade / Brighton) was great and helped us throughly throughout our time shopping at dreams. We got what we wanted and felt happy with our purchase.

The machine to analyse what sort of mattress is best for your body type and sleep position was great, particularly as I have chronic health issues and a lot of back pain. It helped to understand what is best for me and it turns out I had been going for the wrong types of mattresses previously, assuming firmer was better for your back. However a medium is better suited to me. There were a good selection of medium mattresses to test out. Labeling and layout was clear. The store was clean and tidy with good safety measures. The staff were friendly and helpful without being pushy and readily available for any queries we had.

The staff were friendly, knowledgeable and helpful. I managed to buy a mattress in less than 40 mins!!

I had previously visited the store with an open mind as to what mattress I would choose. The selection was good and I didn’t feel pressured to buy on my initial visit, but was guided by Martin who explained the differences very well and clearly knew a lot about each item and the differences between them. I was sceptical about the diagnostic machine but it transpired on my second visit that my final purchase was in the guidelines of the machine too! So maybe there is something in it!

Excellent advice from the sales lady and the diagnostic machine was cool...seemed to work well.

A lovely girl called Chazz helped us. My wife and I are never normally impressed with the service we get in shops but this time we were . Chazz couldn't have been more helpful. She greeted us with a smile as soon as we got in the shop and was very patient and extremely helpful. We have never had such fantastic service. We had gone to Barker and Stonehouse a few days before and the service couldn't have been more different. They were extremely unhelpful if not rude. She was Very knowledgeable about all products and a very honest and genuine person and an asset to your company.

Steve was extremely helpful and knowledgeable about the products. Just unfortunate that the delivery times were so far off into the future for the bed we wanted.

Very helpful and knowledgeable staff, took time to listen and understand our needs

Really friendly staff - not too pushy but v helpful