By Victoria D | 9/7/2019
It was 100% down to Adam, our sales assistant, he was just amazing from start to finish! We had been in 2 other big name stores before coming to dreams and found the staff weren’t really ‘listening’ but were more interested in the sale. Adam was a fountain of knowledge, he was very friendly and absolutely amazing with my teenage daughter who needed the new bed for her severe chronic health condition... he was completely focused on getting her exactly what she needed to improve her quality of life and he treated her with respect and dignity and really listened to her. This young gentleman is an absolute credit to your company and, on the basis of the customer service I received from him, I will be highly recommending this store to all my family and friends!
By John K | 9/6/2019
The salesperson Julie was very helpful and thorough. She helped us find the mattress that was perfect for our needs and was very patient with us as we had our 2year old monster with us .
By Chris B | 9/4/2019
Assistant was very informative, pleasant and helpful. I wasn't rushed into making a decision about which type of bed and mattress. I felt very comfortable with my experience.
By Jane G | 9/1/2019
Excellent customer service given to us by Julie the sales assistance
By MIMI | 8/31/2019
Bradley gave me all the knowledge and his vast experience regarding choosing the right bed for me. He was very calm and chose to spend time with me explaining the difference of all the mattresses and spring/foam variants. I was confident in my selection of mattress and highly satisfied with the result.
By Paula | 8/27/2019
I really liked the computer to assist on which type of mattress. The product knowledge of the staff and the no pressure sale
By Siobhan | 8/26/2019
I made it clear what I wanted and that I didn't want to pay a silly amount of money. The staff were extremely helpful
By SLW | 8/24/2019
We were greeted warmly, and used the sleep match to assess our best suited product. We were given plenty of time and were not rushed into making a decision. Kat was very helpful and was like talking to a friend which made the process a lot easier and enjoyable
By Derek C | 8/24/2019
BRADLEY at the Bromborough Branch is excellent .. very helpful and accommodating and a credit to your business. Can you please acknowledge his great service.
By HanBella86 | 8/23/2019
Staff were lovely and gave me some amazing bargains, she even gave me a free pillow as a moving house pressie and it is amazing!