By Jade | 4/6/2019
The staff were very friendly and very helpful. The experience of using the dreams computer system to tell us which mattress would be best for us was really great and provided peace of mind that we were purchasing the correct item for us. Overall, just a really great shopping experience.
By Jojo | 3/30/2019
Steph - very good, polite, not pushy which we liked.
By bogdanc | 3/30/2019
We were lookingfor a Tempura matters we had no idea which one was best for us.Dave has kindly explained the difference between them and has manage to make us feel at ease. He has given us the time to try the mattress without feeling pressure to buy and at the same time he made himself available for any questions we had.
By Claire | 3/27/2019
We went to the Bromborough shop on the Wirral and Steph was amazing went through everything with us . We need a adjustable bed for my husband and she explained everything with us . Brilliant service
By karen w | 3/25/2019
I was given so much time & attention by the Assistant Manageress, Steph. I had no idea what type of mattress I needed-she asked me my requirements & put me on a mattress assessor thingymajig which was marvellous fun! Steph gave me so much information about the relevant mattresses, incredibly knowledgeable about the products, & answered all my questions easily & with clarity. The lovely coffee was also a pleasant surprise! I had intended to visit a number of mattress suppliers that day, as it was, thanks to the excellent Customer Care received from Steph, I bought my mattress there & then.
By Irene N | 3/25/2019
We were approached pretty quickly once in the store which was helpful as not wanting to spend hours in the store. We told the assistant Stephanie what we wanted,her product knowledge was great she was very helpful and accomodating. On returning to the store a day or two later Stephanie had just left but Dave put our order through . Overall a very pleasant experience in store staff were great.
By David g | 3/24/2019
Because I left with what I wanted before I went into the shop. A mattress that’s like sleeping on a cloud for good price
By Alan S | 3/21/2019
Attention to detail to our needs, no pressure on us.
By Zoe F | 3/17/2019
We were given a range of mattress options aswel as different payment plans and we worked out which one was right for us
By Sarah L | 3/16/2019
Steph was friendly welcoming knowledgable and extremely patient. Answered questions, offered alternatives and ensured we got the products we wanted.