Dreams - Bromborough

Staff very knowledgeable

Staff were friendly professional and provided alternatives. We had originally liked sana ottoman bed but on visiting the store we changed our mind. Your representative provided alternative ottoman bed suggestions without any pressure to purchase.. as a result we are eagerly awaiting our new ottoman bed frame and mattress with free bedding pack

Dave and his colleague were really friendly and not pushy. I was with my parents who are both disabled and they treated them with so much respect. All of us had coffee...this is a day out for them, while I could get my new bed 👌😊. Mum wants a new mattress,so she was able to go and have a good look at what was available while dad (who has Dementia and is in a wheelchair) and I were talking to Dave and his colleague and having a good laugh xx. The process of finance took a while to complete, but I felt so comfortable and not rushed in any way, even bought a few extras for the bed too at discounted prices 😊. I came in a few months before and spoke to a female colleague, and the experience was very similar...so relaxed and welcoming...I nearly fell asleep on the bed I purchased today, when I came in last to see her. I lay on the bed for easy half an hour...so relaxed I forgot I left my handbag 2 beds away 😂 All was good though. I have fibromyalgia, so I have been dreaming of this bed since before Christmas. I just had to scale down from the adjustable version due to cost and settle for the cheaper base. Both experiences with the staff have been outstanding.

Knowledgable staff, made us feel welcome and nothing was too much trouble

Good customer care, took time to ensure inadequate right choice

Excellent service and no undue pressure

The assistant we had was so kind and took an interest in what we wanted.

The lady who looked after me and her colleague were absolutely lovely, I’d just popped in from next door (bensons, where I’d already chosen a wardrobe set, just to be sure) and as they were so lovely and I loved the walk in wardrobe effect and the fact it was free construction I decided to purchase from yourselves. The customer services girls were simply brilliant with me, thank you! X

The assistant Nicolette was a 'dream' to work with. She showed us everything and more around the deal we were after. She was so friendly but all the time very professional. Nicolette was obviously very knowledgeable about the beds and mattresses and made some suggestions apart from what we had gone in for. Nicolette is an asset to the store.

Welcomed straight away but not pressured. The assistant asked what I was looking for and directed me straight to what I was looking for. Comparisons were made with other beds. I was dealt with professionally, efficiently and friendly.