Dreams - Bromborough

No fuss or bother. All options were made clear to us. We ordered what we wanted and were dealt in a very professional way.

This is the second bed I've bought from Dreams this year and on both occasions your staff have been great. However, on the second occasion, your staff member was brilliant.

I was served by Victoria, who was very helpful and friendly. I explained what my needs were and she was able to tell me that the product I was examining was not suitable for the purpose I intend to use it for. She went to a lot of trouble to find exactly what I needed and to make sure that it would be delivered at a time which was convenient to me.

Helpful staff, good choice of mattresses

We delt with Dave in the brombrough store and he was a very pleasant man, gave us lots if information and very helpful when ordering pur mattress.

quick and easy to order the bed we wanted and nicolette was very friendly and helpful

I went into this store to just look for a mattress although I have bought a bed previously for my son in the past few months from them ( the delivery drivers were really considerate and managed to assemble the bed were I specifically wanted which was quite an awkward space.) Vicki the sales assistant asked us was it a mattress or a bed or both that we needed. She explained the colour codes and left us to it. she never at any time pestered us or followed us, although she was on hand when we had questions. I originally was going to buy a mattress but ended up buying a bed as well! This was due to the fact that I had mentioned a bed I had seen else where which was not in you show room, Vicki got a bed almost the same if not better on her screen and showed us one in store in a different colour. She explained everything in detail and asked us did we understand or have any other questions. She was very approachable and friendly and put us at ease having a giggle at my other halfs jokes!

I visited your Bromborough store today with my daughter to purchase a new bed for her. We were served by your sales assistant, Nicolette, whom I cannot praise enough for her helpfulness in making our choice. She was very kind to my daughter; letting her try all the various mattresses and explaining the pros and cons of each so we could find the best suited bed. She even made me a cup of coffee, which was very much appreciated! All in all, it was a very pleasant experience.

David was extremely helpful who approached us as soon as we entered the store. David was highly knowledgeable and explained the mattress colour system well. We were dealt with efficiently and felt valued as customers. An excellent service.

Excellent service and knowledge of assistant. In fact that swayed us to choose your store rather than Benson for Beds which was next door.