Dreams - Bromborough

We were very impressed with the detail the salesman could provide us with, at no time during the visit did we feel under any pressure to make a purchase (this was most important to us). We could choose our delivery date which again was most important to us as we were going on holiday. All of the staff were most courteous and very pleasant. I would most certainly shop at this store again.

My wife and I came in for a quick look and left with all we required. I have often been served in a robotic professional way, this experience was totally different. From the beginning we were met with a smile and no pressure. Everything explained and off we went to search the store. Now and again the assistant Vickie (great sense of humour) came over and answered all our questions. So relaxing during our conversation and a cup of coffee, we discovered we had both stayed in the same holiday resort. I have to say this was the way to shop. It was such a relief to know we could make a decision when we were ready. My wife hates to be hassled, but I watched her being totally relaxed and comfortable.

store staff very friendly and I could see lots of bed to try if I need to with lots of room around them to make it easy to try out staff made you feel welcome and they very helpful

Staff were friendly and helpful and gave me plenty of time to look around without pressure, while also advising me .

although i have specific needs, the assistant gave me all his time to help me choose the right mattress. When it arrives I am confident it will be what I need.

The assistant was very helpful gave me a pillow for me to lie down with and explained about the pockets then offered my friend and I a coffee as she did the paper work and order all very good service and pleasant her name was Vickie thank you .

Nicolette at brombourgh store was very friendly offered a tea and let us look around without pressure and was always near by to answer questions. We ended up buying a bed on clearance which was very very good price and we where very pleased with help we received. Mom

Sam was lovely, she really helped by providng us with all the information on the beds we had selected, she didnt' rush us, and certainly gave us the full experience with a selection of pillows to help us chose the right bed for us, in the end we went along with the Natures Finest 4500 mattress which we are very excited about, looking foward to a blissful nights sleep, the whole experience was pain free, easy and pleasant, no hard sell just professional and understanding her customers needs, thank's to Sam. The McKenna's :)

Great customer service

4 year old picking a mattress....the ladies in the shop made him feel so comfortable my husband and I sat back and enjoyed watching him make his decision which we thought would be a traumatic outing! He asked if he could go back to the bed shop this weekend!