Dreams - Bromborough

The staff could not have been more helpful. Sam could not do enough for us ,she was pleasant and polite also knowledgeable about the product. We ended up buying a bed twice the price of the one we came to look at! We are very happy and can't wait for it to be delivered. A very pleasant shopping experience.Thank you.

Good advice given friendly assistant who I didn't feel was too pushy

Vickie the assistant answered every question that I asked her with confidence and ease she was do helpful

We were assisted in our choice by Dave without being pushy and he was helpful with our quieries and very helpfull

The assistant was extremely helpful and offered advice on the different products

Dave was extremely helpful, explaining the colour coded mattress system and he spent a lot of time with us while we chose, despite the fact he was on his own. He was also patient with our two children. He gave us excellent customer service and should be commended.

NICOLETTE WHO DEALT WITH OUR PURCHASE WAS VERY HELPFUL. HAVING GREETED US,SHE OFFERED US HOT DRINKS AND CAKES, DEALT WITH OUR QUESTIONS EFFICIENTLY AND PROVIDED US WITH THE INFORMATION NEEDED TO MAKE A PURCHASE. SHE ALSO MANAGED TO PROVIDE US WITH SOME MEMORY FOAM PILLOWS TO COMPLEMENT OUR BED. WE WERE VERY PLEASED WITH HER TREATMENT OF US

Quality of furniture, friendliness of staff and their knowledge of the product also professional.

The assisstant Samantha was the perfect combination of helpful and hands off. She greeted us warmly when we came in store, told us about the layout and the bed grading system, then left us to our own devices. She then cam back to see us every 10 minutes or so to see how we were getting one and if we needed any direction. She was extremely knowledgable about the beds that you had to offer, describing the construction in relation to springs, sponge and firmness. Once we had decided on a bed, she was not overly assertive in trying to get us to buy it there and then. She went through finance options for the bed, and then we left to try out other mattresses in the retail park. We came back about an hour later, and she greeted us again, and we took her to the bed we had decided upon. We then went to the computer to sort out the finances for it and the entire staff in that day were friendly and welcoming while we were at the computer. We left highly satisfied.

We went in not really knowing what mattress we wanted, Sam was really helpful, listened to our questions and gave us the information we needed to make our decision. She also encouraged us to try several beds/mattresses. The store has an airy spacious feel and this helps too. Sam's colleagues were really lovely, and gave our boys balloons and played with them, whilst we placed our order. (The boys want to go back next week they had so much fun running round the store).