Dreams - Bromborough

Whole experience was made better by the efficiency of the staff at the branch.

We were highly satisifed with our visit, we are a young couple that visted the bromborough store and we were unsure of what would suit our needs. We were served by a lovely man named David who was so friendly and made us feel welcome, and listened to what type of bed we wanted and helped us along the way, he was chatty and a really plesent man who made us feel welcome. I honestly believe this man should recieve some regonition because he honestly really good at his job!

Dave was really helpful and guided us through our sale giving us all the information we required and more! Had a very pleasant experience and am more than happy to recommend to a friend and will be a customer again in the near future. Kind Regards Shaun and Lauren Ps .. We've never won anything 😉

Dave the guy who dealt with us was great, very knowledgeable, and he even made us a coffee.

I bought the item from Bromborough the sales assistant was really helpful and knowledgeable. He listened to what I needed and ensured I got the right product for my needs (which was a single spare bed with extra single pull out bed) for when family came to visit. I had visited Benson for beds next door prior to coming into the store and their sales assistant was rude and pushy. I liked their product but there is no way I would've purchased from them due to his attitude and behaviour. The gentleman who helped me at dreams couldnt have been more polite and friendly. He answered all my questions and explored a few different options with me. It was such a contrast to Benson for beds where the sales guy made me literally run out of the shop. Huge well done. We have bought my son's bed from dreams over a year ago and once we have decided on size and style when we replace our bed we will visit dreams again.

Greeted by a smiling,friendly Nicolette who listened to my request to be shown a Tempur bed for my bad back and was taken straight to the exact one I was looking for. I was able to lie down to test the comfort and Nicolette did the key test to show that I was comfortable. I also tried a softer bed but decided on the first one. We discussed the pillow and I purchased that too. I was offered a tea while I waited for the order to be started . Nicolette was superb----polite, helpful and very knowledgeable about the product. She is a credit to your store and I hope you will let her know

We were very happy with the customer provided by Nicolette in your Bromborough store, she was very helpful and provided various options we could select with our purchase, she displayed a friendly manner and explained everything fully throughout the order process

Nicolette dealt with us and I have to say was very knowledgeable, friendly and professionally didn't feel under pressure to purchase. As we were able to sample the mattress and the pillows was an extra bonus and this certainly helped in choosing the right one for us. We were both given a coffee while we placed our order. We have now had a full week of no pain and more comfortable sleep.

We had a fair idea of what we wanted but needed some help in choosing the right product given the amount invested. The staff member who assisted us was fantastic, she was knowledgeable, efficient and friendly without being pushy. We were offered a drink whilst we were making our selection and she even helped keep our 8 yr old daughter entertained. We felt that we were left to make our own decision but she was on hand with plenty of good advice when required. We had been to a competitor the day before and were fully prepared to buy at the other store as we really liked their product, however after spending some time in Dreams we made our purchase there instead largely due to the fact that Dreams offered a far better deal with a product equal to the other store.

I will start my customer review by saying your sales advisor Nicolette was outstanding. Nicolette was friendly, personable, informative and extremely equipped with knowledge to suit my personal requirements. We where given coffee whilst we waited, chatted about additional products and I was also given a pillow to complete my perfect sleep experience. I literally can't thank you enough for the quality of service and professionalism I received. I actually took a friend to store today that made a sale of £899.