Dreams - Bromborough

Excellent customer service from David.

Excellent customer service from David

I had very specific needs as I am blind and have mental and physical disabilities too. The staff were very helpful in helping me choose my bed. Since my purchase I felt very nervous and apprehensive about getting into bed and ended up sleeping on the mattress on the floor. When I returned to the shop and explained, the staff and customer service department were most concerned and then extremely helpful in finding a solution to my problem. Thank you so much for all your help.

We had been to Dreams at Bromborough previously to help my mother-in-law buy a new mattress. We were very impressed with the salesman at the time, and my mother-in-law was highly satisfied with the mattress she bought. When we returned to get a new mattress for ourselves recently, we recognised the salesman, who is called David. He is one of the best shop salesmen we have ever encountered, knowledgeable and helpful without being pushy or over-enthusiastic. We got good service on this occasion, and are highly likely to return to Dreams in future if ever we need one of your mattresses.

The display made it easy to choose and each bed had an easy read price display.

Only store able tooter the product

Very helpful and friendly great pillow

The item (sofa bed) met my expectations and the staff were well informed and helpful.

The customer service we received from David in the Brombrough store was great. We brought a bed frame and mattress on 0% finance and the offer was over 10 months. This didn't suit our needs so David suggested what would suit us best and he figured out monthly payments and arranged this for us. We did not feel as though the 10 months was our only option and David accommodated for this.

Excellent customer service from Nicolette, I thought it would have taken us much longer to decide on our new mattress but she was very helpful and met our needs perfectly. Store was well set out, prices were excellent and I liked the approach of the staff - helpful without being too pushy.