Dreams - Bromborough

friendly and helpful staff

Nicolette who dealt with my order was very friendly and helpful. She even offered me a hot drink.

The staff were so friendly and helpful. They explained all the options we had and got new quotes quickly every time we changed our minds. They were super flexible with the options and never got frustrated regardless of how many questions we asked. We were able to negotiate well and get a price we were happy with.

Good customer service.

I dealt with Vicki, she welcomed me when I enegwred the store, asked how she could help. When she had spoken to me she offered me a coffee and sat down with me to discuss further. She was incredibly helpful, knowledgable and personable.

Friendly knowledgeable staff . Nicolette explained everything and didn't rush us into making a decision. We were shown all the beds that met our criteria and encouraged to try them before deciding.

I was highly satisfied because the assistant came to us straight away explaining the difference in the mattresses from soft to firm

We were greeted by Paulo as we entered the store and he spent a lot of time with us going through various products. He was very friendly and relaxed, we didn't feel pressured at any point (unlike other bed stores) After shopping around we returned to make our purchase.

helpfulness of the store representative

The knowledge of staff and their understanding of our needs. Nothing is too much trouble. We were served by Paolo, store manager who was above well mannered, caring and patient with us. Thank you .