By DAVE P | 1/29/2017
staff very polite and informative over products available.managed to find the product we wanted without too much trouble
By John | 1/29/2017
The staff were very friendly and helpful Vicky who actually dealt with my order was very pleasant and went out of her way to make me feel confident in what I was buying
By Carol wirral | 1/29/2017
Short time needed to end up with what we wanted at a good price
By Jan M | 1/26/2017
I wanted to buy a new bed for when we are moving house and didn't have my Husband with me as he is very busy working. I therefore had the task of doing the research etc and reduce the choice so that on our next visit together would be a lot quicker and much more efficient. I first visited a rival store and because my Husband wasn't with me I felt they had no time for me and everything I asked was greeted with either a no or a come back with your Husband and we will discuss! Do you deliver on a certain day? NO, How long is the lead time for delivery? come back as they are all different? Can I have a try of some? not really its best you bring your Husband. ( to name just a few) The contrast to when I walked 2 doors down into Dreams was amazing. I cannot fault " Dave" who answered everything positively, described all the different makes, springs, styles etc to me. He found out the delivery times, you can chose a day not a week commencing, he gave me prices, let me try the mattresses. Thus when I took my Husband back we had a cup of tea and we bought a bed with ease. Great customer service. Dreams accommodated my style of shopping. Would thoroughly recommend.
By Graham S | 1/26/2017
Very friendly staff, not pushy.
By N | 1/24/2017
Quality products at competitive prices and friendly knowledgeable staff. Very easy to place an order.
By Dee M | 1/23/2017
The sales consultant was very knowledgeable and shared this in a friendly way enabling us to make an informed purchase
By Ian W. | 1/22/2017
very good selection of beds and the staff allowed plenty of time for browsing without bothering us.
By Jh | 1/22/2017
Staff were helpful without being pushy for the sale
By Cathy v | 1/21/2017
We were given all the information by the assistant but then they left us alone to browse but helped if we needed them. They did not follow us around pressurising us.