Dreams - Bromborough

We were assisted by the manager, who came forward immediately entering the store. Knowledgeable, helpful and listening to our needs.

Nicolette took lots of time and care as mum is 90 and has a hearing loss. She explained differences to mum and made sure I also heard. She explained processes, products, offered etc.

Paolo the Store Manager couldn't of helped me enough with my decision on a bed! Really quick and friendly service! He also helped me find the perfect mattress and pillows to go with it. Explained everything about delivery dates & times and made the whole process run smoothly! I'm so happy i made the right decision to go with Dreams! I will definitely be returning again in the future!

Very helpful and efficient

The dream colleague who attended to us spent a lot of time listening to our requirements, we explained that our daughter suffers from hypermobity syndrome , which causes very painful widespread joint pain. So she needed support but without the mattress being too firm.He showed us many mattresses ( ranging in price) and showed my daughter ( who the mattress was for) what she wanted. She found one that fulfilled her medical needs

we found dave our assistant very pleasant and very helpful in advising us on all your products helping us choose the right bed for us

The sales rep listened and gave us relevant info. At no time was she pushy instead gave us time to browse and then came back to see how we were getting on

We arrived and was able to view the store without anyone approaching immediately. I was then asked if i needed anything. We were assisted with choosing our product by a man called Robert who was polite and courteous throughout. The staff were very informative and I was especially happy that when one assistant felt another staff member knew more he got someone to help us further, which showed integrity and I felt confident in the staff as a result. Ordering the bed was fuss free and Rachel, who took the order was a pleasure to deal with.

Staff members were very helpful and informative but left us alone when required. I felt they could not do enough to help.

Rachel was extremely friendly and helpful and offered us a drink while showing and explaining the different types of mattresses