By N McAlpine | 11/3/2016
On entering Dreams, Bromborough I was approached by a very helpful man. His name was Paolo. I was looking at furniture ranges for my new home. He was extremely helpful, informative and nothing was too much trouble. He was very friendly nd professional. I noticed a mirror that was expecting display which I purchased. I will be returning to the store for my wardrobes and bed when I move into my new house. Amazing service and I felt so at ease. I was not pounced on like when I went into Bensons or felt harrased for a sale. Customer service was exceptional.
By Carol | 11/2/2016
I got the item I wanted, the assistant was able to place the order and confirm everything within 10 minutes.
By Edward M | 10/31/2016
I was very satisfied with the service I received from the assistant who was also very knowlegable about all the products I inquired about.
By Steve S | 10/29/2016
We were allowed to browse and only approached when asked. The sales person asked what we were looking for and explained in simple language what was available. He also left us alone to consider our options which allowed us time to think without feeling pressurised.
By Maj M | 10/25/2016
I was very satisfied with the staff at Dreams. They helped me immensely to find my perfect bed. They have been very polite and directed me towards what would best suit my needs. The bed is unique to the store and considering the deal that I got with Dreams I can say that it did beat all the prices from other bedstores. Following my buy at they also gave me free delivery which arrived quickly to my place . I'm also very happy with the process of payment and finance that I was offered.
By Anita | 10/23/2016
Sam the sales assistant was so so friendly, nothing was too much trouble, we had a 2 year old with us who wanted to run about and lie on all the beds but Sam chatted to him which really put us at ease.
By John F | 10/23/2016
Very helpful and warm people at this store.
By Julie | 10/22/2016
robert our sales assistant was helpful and honest without being pushy and offered a number of options clearly knowing the product line
By Diane r | 10/22/2016
Very honest and quick service. Friendly and helpful
By Richard Wales | 10/20/2016
Your sales assistant, Rachel, gave us just the right amount of attention, not too much, no pushing for a sale, but able to answer questions when we asked. Bearing in mind we didn't expect to buy a mattress on Oct 20th, we were actually looking for a new monitor screen for the computer in PC World and spotted your store, Rachel did a very good job! Her approach, I may add, was in stark contrast to the salesman next door in Bensons who was in overkill mode,pestering, questioning droning on and on. There was no way we were going to buy a mattress from him even if it was just what we wanted!