Dreams - Bromborough

When we entered the store we were given a warm welcome asked if we needed help etc the staff excellent not too-pushy which is what I like when shopping, I hate it when the staff follow you round pushing products like the shop we called in at first, we left the store went for a coffee discussed the items we wanted then went back to your store later to purchase the two items, we were made welcome and the manager John remembered us calling in earlier, we purchased the items to be delivered , very pleasant shopping trip , John the manager was lovely to deal with, highly recommend your store and staff.

Staff knowledgeable about the products and informative in answering questions. Friendly 'none pushy' manner and quick to place and complete the order.

We were warmly greeted by John the manager and his assistant Rachel. They left us to browse for a while then Rachel came over and answered our questions such as : What is the equivalent Hypnos bed ? And what did the colour coding mean? We were offered coffee which we accepted when we negotiated the deal. We were encouraged to try the beds which to be fair is a little embarrassing. We finally choose a bed and mattress. Rachel's ' up selling ' was very good as we ended up buying two Tempur pillows!!! Overall a pleasant shopping experience and we will return in eight years !!!😀

We have bought from dreams in the past aswell as Bensons as the stores are next to each other....I had no hesitation in going straight to Dreams as the way we were treated last time compared to Bensons was amazing! I was yet again very impressed with your products, staff and prices! You really are a pleasure to do business with and I have to say we really will never shop anywhere else thank you!

Rachel at the bromborough branch was very helpful and pleasant.

Very good and informative advice from Bob the friendly salesman. He was patient and we were able to take our time and test several of the beds that were on show. Hopefully this has enabled us to make an informed and wise choice.

Paul was really helpful and not too pushy therefore I didn't feel under pressure or that I needed to make an instant decision. I was able to check out the products to ensure I was happy with my choice and didn't feel rushed in doing this.

John was incredibly helpful and friendly making the bed purchase easy and fun!

Nothing really to add, John took us through the entire process and was very easy to talk to with a goo knowledge of the products in store, I'd gladly advise others to go to dreams purely on his customer service.

I was given time to look at all the options and assistance was at hand . When we had decided on a purchase the assistant was able to help with paper work and sort out a delivery date that suited us.