Dreams - Bromborough

jim was friendly but not pushy. knew his stuff, answering all my questions and given me all the time i needed to make my decision.

excellent service, well organised and pleasant experience. No pressure selling.

Jim in Bromborough was really helpful and showed us a variety of mattresses and a sofabed. he was knowledgeable and there was no hard sale. fel he listened.

On entering the store we were allowed time to browse before it became clear we needed advice and then a Salesman - Peter - offered assistance when we let him know the type of mattress we required. We were also offered a tea or coffee which we declined although the offer was appreciated. Peter also pointed out the sale offers and we were able to purchase a mattress that met our requirements at a discounted price. When it was found that this was not available for delivery on our chosen date Peter made every effort to locate another mattress of the same specifications and price that could be delivered on our preferred date. This was all done swiftly and efficiently in quiet and comfortable surroundings. After the sale, details of the sale agreement were explained to us as well as the allocation of a time-slot on the day of delivery. Overall the whole experience was simple and quick and we would commend Peter on his sales and customer skills.

We where recommended by a friend who had bought from you before and she was highly complementary about dreams ,less so about a,near bye competitor The assistant Dave, who helped was excellent ,knowledgable but not pushy .I will certainly recommend Dreams to any one who asks about our experience Regards Ted Corrigan

Very good assistant Very knowlageable

Peter was helpful without being pushy. He was extremely helpful.

Tremendous service, great energy from Jim.

We were treated well with the shop staff who explained the differences in mattresses. We felt we weren't pushed into anything we didn't want

sales assistant was very helpful