Dreams - Bromborough

the knowledge, the approach, the manner and the whole sales experience was excellent. could not fault anything at all. served by Jim, his knowledge and expertise was brilliant and he did not try and pressurise us into buying what we did not need.

Staff were very helpful and informative, but not 'pushy'. We had all the time needed to make an unhurried decision, including lying on various mattresses for quite a few minutes.

Relaxed and plenty of time to think, try out and ask questions. Coffee served. Good humoured, peaceful and pleasant environment. Information as and when needed and if necessary repeated with patience. Seemed to be transparent and non-biased in treatment of products.

THE SAILS MAN DID NOT JUMP IN OUR FACES WE APPROACHED HIM AND HE WAS VERY HELPFUL

I had intended to place my order online and only went into the store to clarity some measurements. However, the service I received on my visit made me want to return to the store and place the order, face to face. The staff were SO polite without being either pushy or patronising, they were a delight!

Our visit to the store was highly satisfactory because the salesperson was friendly, interested in what we needed and knowledgeable about what products would suit our specific needs. We did not feel pressured and were given space and time to look at the products and try out the mattresses. The salesperson was able to advise us plainly and was excellent at answering our questions.

Peter was friendly and very knowledgeable, allowing us to leave the store completely satisfied with our order.

Felt at ease and not under pressure to purchase. Sales manager who dealt with us was attentive without being pushy and displayed a very good knowledge of his products.

friendly and helpful staff with good knlowage of the goods

staff listened to our requirements and were very helpful offers are well displayed