Dreams - Bromborough

Dave and Jim were extremely cooperative and helpful. We were extremely satisfied with the excellent service they provided to us.

Didn't feel pressured into buying anything but was given good advice and staff friendly.

We entered the store just for a look around and ended up buying a new mattress for us and new bed and mattress for our daughter, we were greeted by Peter when we arrived who assisted us, explaining which type of beds would be suitable for us, my husband and I both suffer with aching backs after sleeping, we decided on a firm mattress after trying many, Peter was very friendly and patient with us, although the mattress we really like was very expensive, Peter helped us to choose a more affordable mattress which I think we will be very happy with, at least now we know which bed we will purchase next time when we will be able to spend a little more money, thank you Dreams & Peter

We arrived at 9am and were greeted straight away an d left the store at 9-30am well pleased with service

Jim who dealt with us in bromborough store in Wirral was outstanding he was incredibly helpful kind funny and shown us the best customer service we have ever experienced thank you so much Jim

The store was welcoming and had easy to access for my sons wheelchair. The chairs were comfortable and they even had a tough screen internet available to view more details about their products. I particularly liked the reviews on the 3 products I was considering. I felt my needs were considered carefully by the sales rep Peter and he gave me several options to consider. After considering all the information Peter gave me I made an informed choice that I'm really pleased with. Even if I did change my mind when I'd tried the product over 40 days I could exchange it with a minimum charge. My product will arrive within a week and I'm sure after the time spent with Peter going over all the details I will not be returning this particular item. Good to know I can though.

Dave and Jim were knowledgeable, friendly and most of all not pushy

The assistant (Peter) in the Bromborough store, was really helpful and friendly, but was not pushy or overbearing. He helped me find what I wanted in the price range I was looking for. He also explained about the sale prices and further discounts and helped me get the best options for my money (which is tight) He explained about the insurance cover for the products and answered any questions I had. He even offered me a cuppa!! I have already told my friends about how pleased I was.

The sales assistant was extremely helpful, providing very clear information regarding the products available, the different options and prices etc.. We also did not feel rushed in any way and so we had time to fully make up our mind about which product was best for us.

Happy with customer service. peter Listened to us and recommended the best product for us. Helped by having 20%off bed frame and mattress