Dreams - Bromborough

2364 ratings
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Location

Unit L, Croft Retail Park,
Bromborough, CH62 3PN

Darryl H

By Darryl H | 8/21/2015

We were very pleased with the sevice Peter gave us,not pushy but pointed in the right direction to what we required.we will definitely be shopping with in the near future for another bed. Thanks for the great service Darryl & Lynne Hudson

Jane W

By Jane W | 8/19/2015

I was served by Jim and he couldn't have been more helpful - he asked me what I was looking for (bedframe) and then left me to browse for a while. He also told me about a bedframe that was on display in single size but was also available in double size - this bedframe was exactly what I was looking for (for my son's bedroom) and at a very reasonable price. The rest of the transaction was extremely easy to complete and within minutes I had made the purchase. I was offered extra cover for the bedframe which was also at a very reasonable price. I am so pleased with my purchase and although I didn't spend a large sum of money on the store, I was treated as though I had and this made me feel important and valued as a customer. I have to be really honest - initially I went to Bensons for Beds as I felt that Dreams was a little over my budget. However, I got unbeatable value as well as excellent service and when I need to replace my own bed in a few months I will go straight to Dreams. I think that Jim was really efficient and helpful - yet I did not feel pressured by a hard sell approach (like Benson's.) I am very grateful for the wonderful service and for the great value. Thank you

Carol D

By Carol D | 8/17/2015

We visited as a family, and we were allowed to look around without being pestered, then when WE needed assistance we asked, and we were given a non pressured but quality service with all our queries being answered, and given sound advice to what suited us. The assistant dealt with my teenage children in an adult manner, not patronising, listened & advised.

Dee

By Dee | 8/17/2015

The sales assistant Bob was very knowledgeable and was able to answer all our questions, without us feeling pressurised. He encouraged us to try the different mattresses so we didn't feel at all embarrassed about choosing the mattress which was best suited to us. He explained all the various payment schemes and was very professional. An all round good experience.

Anonymous

By Anonymous | 8/15/2015

Everything was as you would expect. The salesman was knowledgeable about the products helpful and friendly.

Alisonb

By Alisonb | 8/15/2015

I received excellent assistance and was shown alternative products and given really good advice on alternatives including pros and cons. Assistant did his utmost to ensure item will be delivered fit the time it's required.

Neil H

By Neil H | 8/14/2015

No pressure selling, Bob very helpful and knowledgeable. Understood what we wanted and needed.

Mr Gray

By Mr Gray | 8/12/2015

when we entered the store we were pleasantly greeted by Jim. he was very informative and helpful without seaming too pushy. we were given all the relevant information that we needed regarding our purchase. we were then left to browse and make our own decision in our own time, but if we needed any questions answering Jim was on hand to assist. we are both very happy with our shopping experience and would recommend Dreams to our friends and family. looking forward to our delivery on Tuesday. Kind Regards, Simon And Debbie.

Margdel

By Margdel | 8/10/2015

Dreams of Bromborough was the first shop I visited looking for a 4ft mattress and straight away I was directed to the " Franklin" and offered to lie down to try it out. I was given a nice card with relevant details on if I should return. I then went and looked around a number of shops but nothink came near to both service and quality . At the earliest opportunity I returned to Dreams (of Bromborough) and was greeted and treated exactly the same as on my first visit by a different member of staff I promptly made my purchase....cant wait for delivery!

Jenny s

By Jenny s | 8/9/2015

The dreams store in bromborough Wirral has great friendly helpful staff. Me & my partner have been to the store before to buy a mattress for our spare single bed. As we received such good service then, we didn't even think where we needed to go to buy our new king size bed, we just knew that dreams in bromborough was the place to go. The sales assistant Jim was great & I'm more than happy with my £1600 purchase.