Dreams - Bromborough

Customer Service was Brilliant really friendly Staff and the atmopsher of the place was really relaxing.

The staff were lovely and friendly.. helped us pick the best bed for our 10 yr old daughter.. I always thought dreams would be really expensive.. I was surprised :) even picked up a new silent night duvet at a bargain.. would definitely return again.

The member of staff assisting us was very cheerful and had good knowledge of the products in store, he gave me plenty of space to have a look around myself so I didn't feel pressured but was around if I needed anything or had any questions.

The customer service that received form Jim was beyond excellent and the price of the product was also great. Dreams was an wonderful experience for me and I will certainly be going back to purchase another item.

Staff were very helpful and attentive, did their best to help me find the bed I wanted but cannot comment on product yet as it has not yet been delivered. Delivery date is 30th May.

The assistant took his time to explain the different mattress types and encouraged me to test them. He gave me confidence that I could take my time and if I needed to change within 14 days

The overall experience of my visit was very pleasing. All the staff were very friendly and helpful, glad that I visited the store that day and made my purchase.

Assistance was non pushy (like in other stores). Jackie, the sales assistant, although new to the store was very approachable and made me feel relaxed. The bed I was interested was not available in store, but she quickly and efficiently spoke with her Manager (Jim), who showed me on line the bed I wanted. Jackie then showed me a selection of Mattresses and together chose the correct one for my needs. Over all, a pleasant experience. I would definitely return.

The sales staff, Robert, (BOB) showed us the products on offer to suit our request and offered advice on the type of mattresses their positives and negatives, invited us to try without any pressure which may be the most suitable for our needs. Giving us prices and brochures of our various options. We then left the shop to study at our leisure. On returning to the shop 2 days later we were greeted and offered hospitality, and asked if we needed any further help or assistance and we were able to chose and try before making our purchase. Very, very helpful.

Walked in lay on a few beds picked one an walked out 10 mins later with a delivery date 👍