Dreams - Bromborough

I received assistance immediately after arriving in store, Peter who was assisting me was very helpful and polite, I received advice I needed and I felt that I was looked after in an excellent manner.

It was quick and simple. We went in with an exact idea of what we required and it was resolved quickly and efficiently. I can't think of better customer service in any store.

The range was comprehensive and the assistant we spoke to was knowledgable and helpful. The order was processed swiftly and a good delivery date was offered to us.

Both sales consultant Peter and manager of store we extremeley helpful and knowledgable. They were abke to advise me on a specific mattress tailored to my needs. I found the overall price decent and feel as if i have got value and quality for money :). Very satisfied with overall experience :)

Dave at the Bromborough store was a credit to your company; very knowledgable and explained differences between the beds (we bought a king size plus two single beds and pillows etc)

Staff assisted me by asking exactly what i wanted and then pointed me in the right direction

Everything was explained fully, the mattress suitability for back problems was taken on board and suitable options were explained in a friendly and professional manner. Couldn't ask for more.

upon entering the bromborough store i was approached by Jim within five minutes, i did not even need to ask for assistance. He was extremely helpful and immediately found exactly what i was looking for. He gave me all the advice i needed as i had never purchased a bed or mattress myself before. after i found what i wanted i went away to think about it, i was pleased there was no pressure for a sale and i was even offered a coffee which was unexpected but greatly appreciated. on returning to the store the sale was completed with ease and the process was fast and simple. i will be recommending dreams in the future.

Products of high quality, servive excellent.

From the moment I contacted the store and spoke to Peter it was a warm and professional experience that made me want to travel to the store. I asked about certain product and was given clear information as well as being alerted to the fact that it could be seen in store but would need to be ordered should I wish order. I was asked when I might be attending the store and was assured that the kettle would be on. On arrival the experience continued in an excellent manner as Peter gauged our every need and demonstrated a level of outstanding interpersonal skills that Dreams should be proud of. We were particularly impressed with the sensitivity he showed towards our reduced financial status and left us feeling valued customers. We purchased a set of products that are perfect for our requirements and we look forward to the delivery.