Dreams - Bromborough

The sales assistant Rachel was lovely, really helpful and friendly. The only part I was disappointed with was when I was offered 'half price' pillows and duvets. I needed some pillows so bought a pair of them from the store, for £24.99 ( I don't think for a minute they were priced at £48?). The pillows were great, but I got home I searched the bar code to find the exact same pillows, and found them for sale for £19.99 in B&Q. Feel misled. I don't blame Rachel at all, think it was obviously a store wide promotion to upswell additional items.

I was completely satisfied with the entire experience, but hey nothing in this world is perfect, and if it is there is only way to go, and that is down.

I found the pricing structure quite complicated and feel some of the items are overpriced.

As I have yet to take delivery of the beds purchased I am reluctant to say I am highly satisfied. Perhaps another survey when I have experienced your beds for a period will yield a 'highly satisfied'.

the help given highly satisfied

I wasn't told about availability until after I had paid the full amount of my purchase and only then was I informed of the cancellation policy which then required me to draft a disclaimer on the sales receipt to say "subject to availability and reasonable delivery timescale"

No particular reason - visit was for us what we wanted without any problems. We don't give "highly satisfied" in surveys unless something special really stands out for us.

great service

Sam our server was very helpful and extremely polite

I WAS SATISFIED WITH ALL SERVICE PROVIDRD