Dreams - Bromborough

The guy was brand new to the Company 2 weeks but his knowledge was brilliant very pleasant offered us a drink so excellent all round

Friendly knowledgeable staff

Ally was extremely helpful, very personable and no pressure selling. We loved the analysis machine which helped us match with the best matress. The service from Ally was absolutely first class, what a credit to the company.

We went to our local bromborough store with our daughter who is autistic we have been saving to order our bed we seen online we thought the process was good we we served by Dave he was really good and made us feel welcome

Fantastic sales assistant. Took time to understand our requirements and provided serval options for us to choose from. Also, the fantastic customer service shown to our young daughter. She was provided with colouring pencils and paper, an given special attention while we were helped with our purchases. Amazing staff at this store.

;we were very satisfied with our purchase, just waiting foe delivery.

We were given a few minutes to browse items before Bradley approached my husband, introduced himself and asked how he could help. Normally if we go into stores and are approached straight away we walk right out, so having a few moment together to browse is rated highly by us. Bradley set up the bed simulator, asked our sleeping positions, any problems etc. Bradley, showed us a range of mattresses based on what we said we wanted, then left us to try each of them again on our own. Bradley was not on our shoulder the whole time which meant I felt I could have a proper discussion with my husband. Bradley also encouraged us to spend a good amount of time trying each mattress and changing sleeping position. Bradley was also really helpful about helping my husband choose a pillow. My husband felt he was listened too and that Bradley really was trying to get the best pillow for my husbands needs. Just 3 nights on into using the new pillow, my husbands has remarked how much better he is sleeping and how much better his neck and shoulders feel. I would summarise by saying we felt under no pressure by Bradley, we felt he was genuinely trying to help us in our choice.

Adam was extremely helpful, he went out of his way to find a bed that suited our style. The bed we ordered wasn’t even on the shop floor, yet with his brilliant skills and knowledge we were ‘sold’ the minute he shown us the product online.

Great deals especially since it’s just after Christmas. Got help with my choice of mattress right away was a speedy service too. Found the perfect bed and mattress. Julie (the store assistant at the bromborough branch) was so friendly and understanding, she knew exactly what would be the perfect mattress for me.

Very helpful staff, not too pushy but could answer any queries I had