Dreams - Bromborough

Very helpful and friendly staff without being pushy, they gave you their knowledge without any pressure

Second time we have purchased a item at Dreams and once again we were highly satisfied!

Extremely quick and professional customer service with clear communication of the process

Kat was really attentive to our needs, she listened to what we had to say and our concerns. She also made sure our three children were part of the experience by letting them know which beds we were going to next after the sleep match machine printed out a list. She listened so well to what we wanted, that she let us know of an alternative bed base which was cheaper and was electric (ideal as my wife is in a wheelchair). Drinks were offered to all and the ninety minutes we spent there didn't feel long, we didn't feel pressured in to buying, but relieved that someone was wanting to listen and help us. You might have gathered the listening part is important to us as having someone in a wheelchair we find people either ignore them or answer the carer this was not the case with Kat and she is a credit to your company.

Bradley was an excellent customer service advisor who had all the time in the world, even though we said we probably wouldn't buy that day. He helped so much and advised on everything we needed. Highly recommend this place and Bradley. 5*

Good product knowledge. Polite assistant

Excellent service on purchasing a Doze mattress to take away. Helpful colleague (Aaron?) And he explained all there was to know in a friendly and polite manner.

Friendly knowledgeable staff assisting, great ex display purchase

Service was friendly and relaxed store didn’t have what I was looking for on display salesman checked straight a way on line and helped with order delivery was was quick

Bradley looked after us very well despite clearly being under the weather. He was patient, knowledge and sincere, understanding our needs. The store was very quiet so he could quite easily been off guard but welcomed us warmly and guided us through our purchase. Customer service is very important to us.