By Jones | 12/29/2021
Assisted in identifying what mattress would be most suitable for our needs…shown a few specific to those needs and informed of their construction etc….was then given time to peruse without pressure. We were offered a drink whilst in store, and the whole experience was pleasant.
By CKU | 12/28/2021
The staff were extremely helpful in the Burton Upon Trent store, in particular James who completed our order. They were patient with our children and answered all questions diligently.
By GillG | 12/28/2021
Harvey was very helpful and knowledgeable.
By Pete | 12/28/2021
I had a look around the store at the different headboards, which found one I liked. The member of staff called Harvey, was very helpful and was surprised how quick the delivery was going to be!
By Julie & Dani | 12/27/2021
The assistant, Leanne, was highly knowledgeable. She listened to everything we needed and advised. She didn't push items, just facts. She made useful suggestions, was polite and professional and easy to talk too.
By Matt deverall | 12/27/2021
Very friendly staff offered myself a drink and I was very happy with the service
By GBans | 12/15/2021
I had a great experience at Dreams Burton. Store colleague Charlotte provided excellent customer service and she had a great product knowledge. I was offered a drink on arrival and during the process, I accepted a bottle of water which was great. The whole process from order, delivery and assembly was seamless, the delivery drivers kept me updated on their arrival times which was a nice touch.
By Redheadhan | 12/8/2021
Karl at Burton store was amazing help, very knowledgeable and understanding of what I needed. He listened and took the time to help me make a good decision. I was able to try lots of styles of mattresses and chose the bedframe that I wanted and he made going through payments and delivery etc really easy, I even got a cuppa tea! :)
By Sue L | 12/3/2021
Sales person found me a very good deal on a mattress and then ensured it would be delivered exactly when I needed it
By Kevin j | 11/28/2021
Wet professional service thank you