Dreams - Burton

There was a good selection of product and at the time of visit, the staff member had the time to devote to me as no other customers were there.

Young man Tom served at burton store was amazing!!! Excellent product knowledge nothing too much trouble I would say possibly one of the best customer service experiences I've had in a long time

We first visited the store to look at sofa beds. The assistant was very knowledgeable showing the range on show and demonstrating how they operated and the availability of fabrics. We also enjoyed a welcome hot drink. Next day I went in to purchase a sofa bed. The transaction was very thorough. Both staff that dealt with us were so polite, nothing to much trouble.

Leanne served me and was very efficient, friendly and so easy to talk to.

Had all four assistants answer our questions. Two assistants were very helpful with the products and able to explain why the delivery date date and what kind of product it is and how easy it is to set up the bed and how the mattress works. Brilliant

magic!!!!!!

The staff were Very helpful, knowledgeable and friendly.

The sales assistant Leanne was very welcoming and explained everything to us, she offered us refreshments and answered all our questions.

We found the bed we were looking for at the price we wanted to pay

I had previously visited the Burton on Trent store earlier in the week with my grandson, for whom the bed was being purchased, and we were assisted by Tom who we both found very friendly and knowledgeable about all the products we asked about. I went back later in the week, once I knew the date the bed was needed for, and again saw Tom who took my order. Again, he was extremely helpful and professional - a credit to himself and your company.