Dreams - Burton

The store could do with some updating and maybe a better lay out is required as it was al open and a bit unclear of different bed etc

The staff James & Harvey were top class, their knowledge was spot and they were very friendly. The only reason I’d say that I wasn’t highly satisfied was because we purchased a bed we’d found online but when we came to purchasing a mattress we were recommended one of the most expensive mattress’ (we’re first time buyers) and the mattress’ the first colleague showed us we’re all over £2000. When it came to paying there were no POS’ available so we had to wait, the staff did apologise and we were offered tea and coffee quite a few times which was a great touch. I still feel this is the reason why people shop online nowadays because it can be frustrating sat waiting to pay.

Found the products the sleep matcher suggested to us was quite pricey and out of our price range. Maybe edit it so you can put a price range in on it so it gives customers more accuracy

Mainly due to COVID-19 measures that the process of ordering was lengthy and the fact the store didn’t carry the products in stock to take away

Mainly due to COVID-19 measures that the process of ordering was lengthy and the fact the store didn’t carry the products in stock to take away

Mainly due to COVID-19 measures that the process of ordering was lengthy and the fact the store didn’t carry the products in stock to take away

Mainly due to COVID-19 measures that the process of ordering was lengthy and the fact the store didn’t carry the products in stock to take away

No particularly reason why we were not highly satisfied service and product. served our requirements satisfactorily

No particularly reason why we were not highly satisfied service and product. served our requirements satisfactorily

No particularly reason why we were not highly satisfied service and product. served our requirements satisfactorily