Dreams - Burton

Charlotte was very helpful , understood our needs and knew her stock

The staff member was very friendly, offered us her help and advice, provided a lot of information as well as patience whilst trying many different mattresses. Did not feel under and pressure, other colleagues were also helpful so an excellent customer service.

We were left to look around the store foras long as we needed but staff made us that they were aware that they were around if we needed assisatnce. Everyone was very friendly and helpful. Overall a pleaseant experience

Great staff, friendly and knowledgeable.

We were very pleased with the service we recieved at dreams in burton, Leanne was very helpful and had a great amount of knowledge about beds, the sleep match was great and helped us alot on choosing our bed/mattress. Highly recommend dreams in BURTON-ON-TRENT.

The salesperson was called Tom in the Burton on trent store. He was very knowledgeable and polite. He was not pushy at all. The shop was very presentable and clean. I was offered a cup of coffee whilst in the store which I thought was a good thought. When purchased a bed and mattress I was offered discount and free pillows. Thankyou for a great service

We went to the store to try a bed frame we'd seen online. Leanne was polite, friendly and very helpful. We ended up also buying a matress (we were going to purchase this elsewhere online) and pillow as well as the frame along with an extended warranty on the bed.

Karl (sales advisor) was absolutely amazing from start to finish, he was very patient with us a and was very helpful! He is the reason that we would come back to Dreams, brilliant customer service!

We were acknowledge as soon as we went I . Helped by 2 team members. Given information to help Make a decision

Tom who assisted us in the purchase had excellent knowledge of the products and was very friendly. He explained sleep machine and used it to help us find the perfect mattress. He was very patient as we took a long time to decide, and even went to find a headboard that he thought we woud like from the store room.