Dreams - Burton

The store is lovely and Karl who served us was lovely and helped us with our matteress and matteress protector. Great customer services.

Karl gave of the perfect level of support. Space when we needed it but attention when we needed it too. They were very engaging with the children, allowing us to make a decision on the spot, which we normally never do. The price was right, delivery times faster than most. Excellent product knowledge meant I felt very satisfied that all bases had been covered when making our decision.

My husband and I visited the Burton store whereupon we were greeted by a young man named Tom. He was very personable and knowledgable; we found the experience a very pleasant one unlike your competitors, no hard sell. We used the bed tester to find out which mattress was suitable, a new experience for us both. I would highly recommend your company and would have no hesitation in visiting your store again for further purchases. Well done Dreams looking forward to our delivery next week!

The assistant Thomas was very knowledgeable about the products. I’m amazed how much he knew about beds . Now I await the arrival of our new bed. Let’s hope it dose what it says .you spend half your life in bed so it’s important to get it right .

Jo Green was friendly, professional and knowledgeable. Encouraging us to take our time in deciding between the two we had chosen. I was pleased to have Jo helping us to choose the right mattress. Jo is a credit to your company.

Customer service was excellent from all staff, especially Jo Green. Jo was knowledgeable and friendly and explained everything really well but wasn’t pushy. When we returned to the store to place our order, the young girl who assisted with Jo was excellent to, but unfortunately I didn’t get her name.

THE LADY WHO SERVED HAD A LOT OF KNOWLEDGE OF ALL THE BEDS WE LOOKED AT

I dealt with 2 dreams advisors over 2 visits...both were very helpful, not pushy and knowledgeable with sound advice

Twelfth and my family have been customers for several items from this store. Never any issues and always satisfied with the items we wanted first time.

Customer service was excellent, we took a long time choosing and had contact with most of the staff and all were great.