Dreams - Burton

Your customer service agent at the Burton on Trent store called Tom, assisted us with the purchase of the bed and mattress, we cannot praise him enough,, what a lovely young man with excellent customer service skills and a vast array of knowledge regarding the products, when we placed the order Tom processed the order through methodically and efficiently, you are so lucky to have him working for Dreams, we cannot recommend him enough, Tom is certainly an excellent member of your staff, who goes that extra mile, truly wonderful service. Thank you Tom

Good choice of beds and mattresses, displayed in a clean and light and airy store. staff friendly and helpful. No pressure selling at all.

The customer service has been excellent, friendly and professional. I visited the Burton store a few times with various queries and ideas about what I wanted, and each time the staff were extremely helpful.

Veyy friendly staff who assisted well with product we required. Very satisfied

We called in on spec. the staff were not pushy at all we roamed around and finally found a bed we contacted Thomas the sales assistant who was very knowledgeable and helpful.

Friendly ,knowledgeable assistant in Karl who took us through all options available to us & answered all questions that we had

Very helpful, answered all questions fully.

Staff were very attentive without us feeling pressured into making a decision, and we took a long time make the decision on the right Bed. A cup of Tea in bed has a slightly new outlook in store :-)

Let us wander around and try mattress out without feeling like I was being watched with a salesperson ready to pounce

Very helpful member of staff (Leanne) who used the computerised bed to draw up a shortlist of possibilities Without this, we would not have known where to start. She was incredibly patient and able to answer our copious questions