Dreams - Bury St Edmunds

2686 ratings
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Location

St.Edmundsbury Retail Park,
Bury St Edmunds, IP32 7BT

SJW

By SJW | 4/23/2017

Friendly, knowledgeable, patient staff. Lewis & Grace deserve a specific mention but all the staff on duty assisted in one way or another - we went with two children under 5 and my wife was suffering from a severe migraine, so shopping for a much-needed mattress (children vomit meant we needed a new one!) was promising to be a tedious exercise but the staff were brilliant. The colouring station for the children kept them entertained and when they'd finished there the staff stepped in to ensure we were able to concentrate on choosing the right mattress without worrying too much about the two children.

Colin w

By Colin w | 4/23/2017

Friendly and knowledgeable salesman every helpful

Robin R

By Robin R | 4/22/2017

We were able to find what we wanted and complete the process very quickly

AY

By AY | 4/22/2017

Really good help from Eric the sales assistant. Minor issue was that the bed we saw and liked was not available in the size we initially wanted (single) but after further consideration we decided to take the double and rejig the bedroom furniture at home. Eric was very friendly and entertained our 2 year old while we filled in the order form. Other sales assistants offered us drinks while we browsed. Good set of beds on offer. Would go back!

Loulou

By Loulou | 4/21/2017

Eric was knowledgeable and helpful

Suesy B

By Suesy B | 4/19/2017

We purchased a new mattress for our bed frame. The assistant Sally was very knowledgeable and completley understood that we required a firm mattress as both mine and my husbands backs have issues. The actual process took about 20 mins from entering the showroom to paying for our goods. only just had time to finish the coffee that Sally had kindly made us. We took hold of our new mattress on Wednesday the 19th just 4 days after our order had been placed, which also took into account Easter Monday. The delivery was pain free. Delivered by two helpful gentlemen who also took our old mattress away.

Lindsay R

By Lindsay R | 4/17/2017

The Dreams sales representative Ryan was extremely polite, knowledgeable, friendly and proficient. A credit to your company.

Anntonyd

By Anntonyd | 4/17/2017

We were put at ease by the experience and knowledge of the staff , we enjoyed the experience thank you .

Adrian B

By Adrian B | 4/15/2017

Quick, friendly help and service. Good range of products and our needs satisfied in good time.

KG

By KG | 4/15/2017

The salesmen was very professional and friendly. Not pushy at all.