Dreams - Bury St Edmunds

Upon entering the store all the staff were engaged with customers but they briefly spoke with us detailing how long they would be and a matter of minutes later we were being dealt with. Made use of the mattress selector technology and was very pleased with choices that it provided. Having selected a mattress the process of ordering was very quick and delivery was a matter of a week. Friendly staff and good I.T. Made this a pleasant trip.

Upon entering the store all the staff were engaged with customers but they briefly spoke with us detailing how long they would be and a matter of minutes later we were being dealt with. Made use of the mattress selector technology and was very pleased with choices that it provided. Having selected a mattress the process of ordering was very quick and delivery was a matter of a week. Friendly staff and good I.T. Made this a pleasant trip.

Very Friendly staff

Very Friendly staff

Upon entering the store all the staff were engaged with customers but they briefly spoke with us detailing how long they would be and a matter of minutes later we were being dealt with. Made use of the mattress selector technology and was very pleased with choices that it provided. Having selected a mattress the process of ordering was very quick and delivery was a matter of a week. Friendly staff and good I.T. Made this a pleasant trip.

Upon entering the store all the staff were engaged with customers but they briefly spoke with us detailing how long they would be and a matter of minutes later we were being dealt with. Made use of the mattress selector technology and was very pleased with choices that it provided. Having selected a mattress the process of ordering was very quick and delivery was a matter of a week. Friendly staff and good I.T. Made this a pleasant trip.

Just an overall lovely experience, we were going to visit the other bed shop next door but was so happy with the service we purchased from dreams

Just an overall lovely experience, we were going to visit the other bed shop next door but was so happy with the service we purchased from dreams

from entering the store Julia made us very welcome and listened to what we wanted. She then explained the process of trying the mattress selection machine and showed us the results. She then explained the features and benefits of each selection very well with really good additional anecdotes about the factories where they are made demonstrating excellent product knowledge. Having spent many years trying to get retail staff trained on products (in a different industry sector) I can honestly say she delivered!!

from entering the store Julia made us very welcome and listened to what we wanted. She then explained the process of trying the mattress selection machine and showed us the results. She then explained the features and benefits of each selection very well with really good additional anecdotes about the factories where they are made demonstrating excellent product knowledge. Having spent many years trying to get retail staff trained on products (in a different industry sector) I can honestly say she delivered!!