Dreams - Bury St Edmunds

The sales person was very friendly and helpful

The sales person was very friendly and helpful

The sales person was very friendly and helpful

The sales person was very friendly and helpful

Advisor (Nathan?) was an absolute star and kept us informed and welcomed at every stage. The attention to detail with respect to social distancing and cleanliness was reassuring but not intrusive, it was obvious a great deal of thought and planning had gone into maintaining protocols without diminishing customer experience. To the contrary, we felt we were treated like vips throughout our visit and this was certainly a factor in our decision to make a purchase.

Advisor (Nathan?) was an absolute star and kept us informed and welcomed at every stage. The attention to detail with respect to social distancing and cleanliness was reassuring but not intrusive, it was obvious a great deal of thought and planning had gone into maintaining protocols without diminishing customer experience. To the contrary, we felt we were treated like vips throughout our visit and this was certainly a factor in our decision to make a purchase.

Advisor (Nathan?) was an absolute star and kept us informed and welcomed at every stage. The attention to detail with respect to social distancing and cleanliness was reassuring but not intrusive, it was obvious a great deal of thought and planning had gone into maintaining protocols without diminishing customer experience. To the contrary, we felt we were treated like vips throughout our visit and this was certainly a factor in our decision to make a purchase.

Advisor (Nathan?) was an absolute star and kept us informed and welcomed at every stage. The attention to detail with respect to social distancing and cleanliness was reassuring but not intrusive, it was obvious a great deal of thought and planning had gone into maintaining protocols without diminishing customer experience. To the contrary, we felt we were treated like vips throughout our visit and this was certainly a factor in our decision to make a purchase.

We were very satisfied. Even though the staff members were busy & only had 2 members on shift, they were both extremely helpful, polite & friendly. The female member was quick to welcome us & made us aware of the safety procedures they had. She told us that she training to complete so couldn't serve us, but would be happy to answer any questions & that Nathan would be with us shortly. We had a look at the beds & Nathan greeted us. He told us of the safety precautions that were in place & offered us water. He went to help another couple complete their order & would be back soon. We found a frame but hadn't considered getting a mattress. We started to look for one anyway. As we were browsing, the female staff member asked how we were getting on & we had a lovely conversation. Nathan was with us quickly & began putting our order together. Nathan was very helpful & informative. He definitely went above & beyond for us. He was dashing about trying to meet everybody's needs, from us to the other couple in store, to making sure the people waiting outside were aware they could enter shortly. Nathan done all of this whilst being 100% professional & followed all of the safety guidelines.

We were very satisfied. Even though the staff members were busy & only had 2 members on shift, they were both extremely helpful, polite & friendly. The female member was quick to welcome us & made us aware of the safety procedures they had. She told us that she training to complete so couldn't serve us, but would be happy to answer any questions & that Nathan would be with us shortly. We had a look at the beds & Nathan greeted us. He told us of the safety precautions that were in place & offered us water. He went to help another couple complete their order & would be back soon. We found a frame but hadn't considered getting a mattress. We started to look for one anyway. As we were browsing, the female staff member asked how we were getting on & we had a lovely conversation. Nathan was with us quickly & began putting our order together. Nathan was very helpful & informative. He definitely went above & beyond for us. He was dashing about trying to meet everybody's needs, from us to the other couple in store, to making sure the people waiting outside were aware they could enter shortly. Nathan done all of this whilst being 100% professional & followed all of the safety guidelines.