Dreams - Bury St Edmunds

I originally visited the store to order a particular bed I had seen online, unfortunately that bed had no delivery date available and was going to be potentially 8+ weeks. The store manager and Store assistant Nathan were very helpful in finding me an alternative that was suitable and could be delivered sooner. Very helpful and friendly, everything explained very well and was very pleased with my experience.

I originally visited the store to order a particular bed I had seen online, unfortunately that bed had no delivery date available and was going to be potentially 8+ weeks. The store manager and Store assistant Nathan were very helpful in finding me an alternative that was suitable and could be delivered sooner. Very helpful and friendly, everything explained very well and was very pleased with my experience.

At this unusual time, you staff were very patient. We did not feel rushed and must of been there for a couple of hours in all.

At this unusual time, you staff were very patient. We did not feel rushed and must of been there for a couple of hours in all.

At this unusual time, you staff were very patient. We did not feel rushed and must of been there for a couple of hours in all.

At this unusual time, you staff were very patient. We did not feel rushed and must of been there for a couple of hours in all.

I originally went last year to start looking for a new bed and mattress. I was spending a lot of money and Nathan was extremely helpful but I couldn't decide what I wanted. In the interim I bought a bed and mattress for my daughter and son-in-law from Dreams. Again nothing was too much trouble for Nathan and he spent lots of time helping them choose. I returned once the shop re-opened last week and again Nathan had endless patience and was very knowledgeable about all the products. Offered hot drink (last year) and bottled water this time together with all the sanitisers etc. He appears to really enjoy his job, making sure all the customers are being attended to, not pushy or disinterested he's very pleasant and nice to deal which is why I sought him out when I made my recent purchase, he's a real bonus to your company

I originally went last year to start looking for a new bed and mattress. I was spending a lot of money and Nathan was extremely helpful but I couldn't decide what I wanted. In the interim I bought a bed and mattress for my daughter and son-in-law from Dreams. Again nothing was too much trouble for Nathan and he spent lots of time helping them choose. I returned once the shop re-opened last week and again Nathan had endless patience and was very knowledgeable about all the products. Offered hot drink (last year) and bottled water this time together with all the sanitisers etc. He appears to really enjoy his job, making sure all the customers are being attended to, not pushy or disinterested he's very pleasant and nice to deal which is why I sought him out when I made my recent purchase, he's a real bonus to your company

Dreams couldn’t have helped us more to buy our first home mattress. Nathan at Dreams Bury St Edmunds was so helpful and really advised us well on what would work for us. We also used the Dreams sleep match machine which was great. Nathan didn’t make us feel rushed and gave us so much time and showed us the wide variety of beds and mattresses on offer. We did really like a bed frame also that Nathan showed us but we are waiting a little longer to buy it before moving. When we decided to buy it we shall certainty be going back to dreams. Very helpful service and high standards of social distancing.

Dreams couldn’t have helped us more to buy our first home mattress. Nathan at Dreams Bury St Edmunds was so helpful and really advised us well on what would work for us. We also used the Dreams sleep match machine which was great. Nathan didn’t make us feel rushed and gave us so much time and showed us the wide variety of beds and mattresses on offer. We did really like a bed frame also that Nathan showed us but we are waiting a little longer to buy it before moving. When we decided to buy it we shall certainty be going back to dreams. Very helpful service and high standards of social distancing.