Dreams - Bury St Edmunds

Julie in the Bury St Edmunds store was very helpful and informative

Julie in the Bury St Edmunds store was very helpful and informative

The store assistant gave me the information I needed on the product I wished to purchase. He also carried the mattress in a bag down the stairs and out to my car for me.

The store assistant gave me the information I needed on the product I wished to purchase. He also carried the mattress in a bag down the stairs and out to my car for me.

The store assistant gave me the information I needed on the product I wished to purchase. He also carried the mattress in a bag down the stairs and out to my car for me.

The store assistant gave me the information I needed on the product I wished to purchase. He also carried the mattress in a bag down the stairs and out to my car for me.

From walking in to walking out of the store we were highly satisfied with the service given, cleanliness of the beds to try, the sleep analyser and ease of placing our order. Our advisor, Julia was able to arrange our mattress to be delivered on our preferred day, giving us all of the details about the delivery service, i.e. emailed time window and ability for the delivery drivers to install our mattress upstairs. She was also very helpful with knowledge and advice when we were choosing our mattress and additional products to go along with our mattress, i.e. pillows, mattress protector. Julia made our experience very efficient and streamlined. We both felt very accommodated and would highly recommend this store in the future. We are extremely excited for our new mattress to be delivered!

From walking in to walking out of the store we were highly satisfied with the service given, cleanliness of the beds to try, the sleep analyser and ease of placing our order. Our advisor, Julia was able to arrange our mattress to be delivered on our preferred day, giving us all of the details about the delivery service, i.e. emailed time window and ability for the delivery drivers to install our mattress upstairs. She was also very helpful with knowledge and advice when we were choosing our mattress and additional products to go along with our mattress, i.e. pillows, mattress protector. Julia made our experience very efficient and streamlined. We both felt very accommodated and would highly recommend this store in the future. We are extremely excited for our new mattress to be delivered!

My wife has been suffering with back problems for over a year now and a new mattress is the only avenue we have yet to venture down. We were shown around the store and given a virtual diagnostic test to determine exactly what kind of mattress would be ideal to our Individual needs. This was extremely impressive and proved successful. I can not thank the staff enough for their assistance, product knowledge and for their expertise and for their time, as the showroom was fairly busy on this day. A special thank you to Ryan for providing the personal side and adding the finishing touches. An overall enjoyable experience and the cappuccino's were lovely.

My wife has been suffering with back problems for over a year now and a new mattress is the only avenue we have yet to venture down. We were shown around the store and given a virtual diagnostic test to determine exactly what kind of mattress would be ideal to our Individual needs. This was extremely impressive and proved successful. I can not thank the staff enough for their assistance, product knowledge and for their expertise and for their time, as the showroom was fairly busy on this day. A special thank you to Ryan for providing the personal side and adding the finishing touches. An overall enjoyable experience and the cappuccino's were lovely.