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By Mim P | 8/15/2020
From the moment we walked into Dreams Caerphilly, David approached us in a welcoming and gentle manner explaining the hygiene measures, offering us water and responding to our request and reason for visiting. Throughout our visit he wasn't pushy or clichéd (which instantly puts us off buying), was ultra professional, knowledgeable and genuinely helpful. We had already selected an ottoman bed from Tempur Bridgend and were due to order on Tuesday but David enquired about what we had provisionally selected and the colour fabric and showed us a few possibilities as alternative options. Suffice to say, by the end of our visit we'd purchased a new mattress for our daughter's room and a new ottoman super king size bed and mattress!! He was so helpful and measured in his approached listening to our needs, we felt confident in our choice. He secured a £2000 (and, for us, unexpected!) transaction because of his manner and approach to his customers. He must be commended for this.
By IJT27 | 8/15/2020
Great choice and options
By IJT27 | 8/15/2020
Great choice and options
By IJT27 | 8/15/2020
Great choice and options
By IJT27 | 8/15/2020
Great choice and options
By Mim P | 8/15/2020
From the moment we walked into Dreams Caerphilly, David approached us in a welcoming and gentle manner explaining the hygiene measures, offering us water and responding to our request and reason for visiting. Throughout our visit he wasn't pushy or clichéd (which instantly puts us off buying), was ultra professional, knowledgeable and genuinely helpful. We had already selected an ottoman bed from Tempur Bridgend and were due to order on Tuesday but David enquired about what we had provisionally selected and the colour fabric and showed us a few possibilities as alternative options. Suffice to say, by the end of our visit we'd purchased a new mattress for our daughter's room and a new ottoman super king size bed and mattress!! He was so helpful and measured in his approached listening to our needs, we felt confident in our choice. He secured a £2000 (and, for us, unexpected!) transaction because of his manner and approach to his customers. He must be commended for this.
By Mim P | 8/15/2020
From the moment we walked into Dreams Caerphilly, David approached us in a welcoming and gentle manner explaining the hygiene measures, offering us water and responding to our request and reason for visiting. Throughout our visit he wasn't pushy or clichéd (which instantly puts us off buying), was ultra professional, knowledgeable and genuinely helpful. We had already selected an ottoman bed from Tempur Bridgend and were due to order on Tuesday but David enquired about what we had provisionally selected and the colour fabric and showed us a few possibilities as alternative options. Suffice to say, by the end of our visit we'd purchased a new mattress for our daughter's room and a new ottoman super king size bed and mattress!! He was so helpful and measured in his approached listening to our needs, we felt confident in our choice. He secured a £2000 (and, for us, unexpected!) transaction because of his manner and approach to his customers. He must be commended for this.
By Sarah M | 8/13/2020
The guy that dealt with my order was very professional. He took the time to make sure we got the right bed that we wanted. His customer service was exceptional.
By Sarah M | 8/13/2020
The guy that dealt with my order was very professional. He took the time to make sure we got the right bed that we wanted. His customer service was exceptional.
By Sarah M | 8/13/2020
The guy that dealt with my order was very professional. He took the time to make sure we got the right bed that we wanted. His customer service was exceptional.
