Dreams - Caerphilly

The gentleman that dealt with us was friendly very professional should us a few products to complement our purchase without being pushy but was very informative and polite.

Down to earth ,friendly and informative staff

David was a very helpful sales man and very knowledgable. We weren’t left waiting around for any help, quick service and were offered tea and coffee which was a lovely touch.

Friendly service. Great customer service.

Steve was extremely efficient for first thing Monday morning. I explained what I needed and that I had researched the bed in great deal and Steve was able to place the order within good time and multitask by chatting to me at the same time. Steve was knowledgeable and had a few suggestions that highlighted the benefits of extended warranty/bed cover that I wasn't aware of. My visit was a very pleasant start to the week. Thank you!

We were politely greeted and then left alone to browse on our own before being approached for assistance. We was then looked after by one of the salesmen, who was very friendly, professional and knowledgable.

Product chosen looks to be of high quality. Knowledge of the sales assistant was very good. Attentive but not hovering. Quick and easy to order and delivery on the date of our choice.

The gentleman who helped me, understood my needs and showed me different options and was friendly and professional, just what I needed. Also carried my item to the car for me. Excellent customer service. Thank you.

Brilliant product and service

A very pleasing overall experience.The gentleman who assisted me,Steven,was very helpful and understood my needs.He was very knowledgeable and after testing various mattresses helped me to choose the right mattress,a suitable bed and head board.