![David Heath](/assets/img/avatar_male.jpg)
By David Heath | 1/5/2022
Steve the manager i dealt with on many occasions...plus other staff....i must say the caerphilly store is like walking into a American store. Cannot do enough not pushy and care for customer. This store staff are amazing and do their job over and above
![Steph J](/assets/img/avatar_male.jpg)
By Steph J | 1/4/2022
Derry was very friendly and despite only being employed for a few weeks, he had great knowledge of the products. He found exactly what I needed and didn’t put any pressure on me to buy.
![Derek](/assets/img/avatar_male.jpg)
By Derek | 1/4/2022
Dee met us when we entered the store in caerphilly and was very helpful throughout our time in the store and eventually buying the mattress that I thought we went in for but ended up buying much more all of which was bought at a good package price.
![Alice D](/assets/img/avatar_male.jpg)
By Alice D | 1/4/2022
Staff very helpful and made useful suggestions and very knowledgeable.
![Mike P](/assets/img/avatar_male.jpg)
By Mike P | 1/4/2022
I was greeted by a member of staff not long in his position but appeared very knowledgeable. Gave me various options. No pushy sales patter. Well done derry. Please make sure you inform him of excellent customer service please in Caerphilly store
![Stephen](/assets/img/avatar_male.jpg)
By Stephen | 1/3/2022
Dee. The lady who served me was extremely knowledgeable and very understanding of my needs. Dee, went above and beyond to assist me in my purchase as I visited the Caerphilly Store three times to discuss and choose my new king size bed and mattress. Highly professional customer focussed service.
![Kath E](/assets/img/avatar_male.jpg)
By Kath E | 1/3/2022
Efficient, knowledgable and friendly staff member. Alun made our experience at the store very enjoyable
![Sue YM](/assets/img/avatar_male.jpg)
By Sue YM | 1/3/2022
Customer care was exceptional. Richard at Caerphilly store was very helpful and a credit to your company.
![Lloyd J](/assets/img/avatar_male.jpg)
By Lloyd J | 1/3/2022
The assistant was very kind, helpful and knowledgeable and helped us through every step and was very speedy.
![J6635723P](/assets/img/avatar_male.jpg)
By J6635723P | 1/3/2022
We were greeted by Alun. He seemed very informed and put us first, no hard sales just asked what we wanted. He guided us throughout the store after using the comfort guide set by the sleep system. He asked about budget, timescales and immediately got us to try out matresses that were suited to us. Alun spent a lot of time with us and even went the extra mile when a friend couldn’t remember what mattress he had purchased that we were interested in trying. I’d be more than happy to have Alun assist us again in the near future. Well done Alun. Keep up the good work!!