Dreams - Caerphilly

Tim was really helpful. We did not feel pressured at all and he gave us great advice on which mattress suited us better.

We liked the computerised bed assessment

The store manager Steve and sales assistant Tim were a real pleasure to assist us with our purchase nothing was too much trouble for them.

Richard was the assistant at the Dreams store in Caerphilly where I made my purchase. He was very polite , helpful & highly knowledgeable . Excellent customer service. Thankyou Richard . Your an asset to Dreams. 😄

Richard made the whole bed shopping experience good fun. He was kind, knowledgeable and had good banter. He was great chatting with our 10 year old son too and was making him laugh.

Made welcome. Not over piwered by a salesman. Very proffesional

Greeted by Tim. Our grandson was put on test bed. Results came out we were shown mattresses by David. Grandson liked most expensive so we got that one.

Knowledge of the assistant, not pushy, well informed

My wife and I were given excellent assistance by the salesman in helping us choose the right product. He was very courteous and professional and made the buying experience a pleasurable one.

My wife and I were treated very courteously and all the products were explained very well and our questions answered very professionally. All in all a pleasant experience.