Dreams - Caerphilly

Good customer service from Steve Caerphilly store

We dealt with Tim and Alun at the Caerphilly store who were super helpful. We tested a number of mattresses, chose one but at the time, was not available in the size we wanted. A number of phone calls later and this was sorted so we bought the mattress that we wanted, in the size we wanted. Nothing seemed too much trouble for them to make sure we got what we wanted.

The stores assistant (Tim) greeted us on arrival then directed us to the area we requested. He left us alone until we needed advice and came over straight away. His knowledge and advice made us select the mattress we chose.

The standard of service and quality of products on offer was second to none.

i WENT IN LOOKING FOR A SET PRODUCT AND THE ASSISTANT FOUND THAT QUITE QUICKLY AND OFFERED THE PRODUCT REQUIRED AND EVEN GAVE US A BETTER OPTION FOR THE ACTUAL BED WITH STORAGE WHICH WE WENT ON TO PURCHASE

Staff very knowledgeable about the products. Gave all attention to my request. Very happy with service at the, caerphilly store.

I was asked if I needed any help and then left to look at everything at my own leasure and knowing who to speak to if I had any questions

david our salesman in Caerphilly was well informed extremely helpful guided us to what we needed nothing too much for him made it a pleasure to shop

Great staff from sales to delivery

Was served by Tim, he was friendly, very knowledgeable and offered me tea.