Dreams - Caerphilly

Easy and approachable and made the whole experience very simple

both my wife &I need help we are 76 years old, the help we had from steve was great no pressure just polite & helpful,thanks Steve Ivor & jan.

The customer service was great as was the product knowledge

The adviser, Richard, was very helpful and knowledgeable. At no time did we feel like we were being pressurised into a purchase.

The member if staff Tim at the Caerphilly branch made our shopping experience very enjoyable. He was very friendly, understanding and extremely helpful. The information Tim provided helped us to decide on the right beds and mattresses for us. There was many mattresses to chose from but after telling Tim our needs he suggested the perfect fit for us. We are more than happy with the whole experience of shopping with Dreams and would definately return for future products. We would highly recommend Dreams to family and friends. Thank you very much!

Served as soon as we entered store.offered the service to recommend a mattress that suits .given a coffee and a very knowledgeable friendly member of staff(Richard) who allowed us to try as many beds as we wanted to and explained their make up.

have purchased goods from you in the past and never thought about going any were else till we checked out your products

Tim was a good ambassador for the company, he is an Excellent sales assistant, friendly, and knowledgeable and very helpful.

Steve made this experience of buying a new bed hassle free, informative and helpful with a professional manner. We did not intend to buy today but Steve made our purchase an easy decision there and then. A very happy enjoyable experience. Thank you

Liked the availability of staff. Appeared to know their products.