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By Anonymous | 1/15/2018
the assistance we received the staff member ALUN was 1st class and very helpful in the service gave us and his product knowledge was very good and nothing was to much trouble even had a chair for my wife to sit down and rest with a cup of tea.
By Terryd | 1/12/2018
The member of staff that dealt with us was Alun, he was very helpful explained everything to us and then let us look around at our own pace. When we asked him for advice he was extremely knowledgeable and helpful. When completing the order for us he was very professional and explained every part of the process to us. We were offered a cup of tea 3 times during our visit to the store. We never felt we were being pressured into buying something we did not want. My wife has walking difficulties and needed to use the toilet while Alun was completing all the paperwork but he still took the time to take her over to the toilets, put the lights on and make sure she was ok before leaving her.
By S E | 1/10/2018
Tim was very friendly and extremely helpful, made us aware of various options of mattress after assessing our needs. Tim was happy to discuss different payment options without any bias. Overall a very happy experience and lioking forward to delivery of our new mattress!
By Beachy | 1/10/2018
Met by Steve the lovely store manager, made us a nice cup of tea and showed us some great products. This type of shopping can be a nightmare but he made it very easy and enjoyable.
By karen22 | 1/10/2018
Great store, great manager
By Eve B | 1/9/2018
Not rushed, offered refreshments, explained my questions answered them with knowledge all in all was very happy with my visit
By SMOW | 1/9/2018
VERY HELPFUL STAFF, HAPPY TO CALL ME BACK. AND FULLY EXPLAINED THE REASON THE ITEM WAS IN CLEARANCE.
By Abi | 1/7/2018
Alun was very helpful, and the store manager also stepped in to help when needed.
By Jill T | 1/7/2018
Informative Knowledgeable reassured with the product information
By S C | 1/6/2018
I was given helpful information on the right matress for me. The sales assistant was very honest and friendly. He was easty to talk to and answered all my questions in with great knowledge. Very happy with my visit to dreams and would recommend to everyone who is looking for a bed frame or matress.
