Dreams - Caerphilly

I went to the store for a particular mattress, which I was informed was unavailable there. I was shown similar stock, but they were unsuitable. The next thing I know, the assistant has found the exact mattress in another store. Brand new at half price. One very happy customer.

Three staff assisted in fixing the printer. The member of staff who served us was excellent and his knowledge was very good and he was extremely helpful

I was provided assistance and advice and was not rushed at all. It was a very relaxing experience and it was a nice touch to be offered a cup of coffee while at the checkout. I did pay more than I would have liked but feel this may be worthwhile with the quality of sleep I hope to achieve

The service I received from Nicola at your Caerphilly store was exceptional. Her knowledge on the product range, her customer service skills needs to be recognised. Me and my daughter left the store commentating that we would have no hesitation in recommending Dreams to our friends and relatives. It was customer service at it's best !

Good quality mattress this is the third time iv bought beds here always pleasant staff and offer to carry out the extra out to the car ,the place is always clean and tidy

The staff were very helpful and knowledgeable. It was a family friendly experience with very approachable staff. We were treated with patience and respect and with a genuine desire to assist us.

I received a prompt response from the staff on entering the store and was given guidance to choose the item I required.

excellent customer service

I HAVE USED THIS STORE PREVIOUSLY AND THEY HAVE ALWAYS BEEN EXTREMELY HELPFUL AND FRIENDLY. THEY HAVE GREAT KNOWLEDGE OF THE PRODUCTS AND GO OUT OF THE WAY TO HELP

Very knowledgeable and friendly salesperson.