
By BeckyP | 1/7/2017
Assistance was given, without being overbearing. The store was tidy and well laid out. Was offered cup of tea while browsing. No pressure sales tactics were used.

By D Williams | 1/6/2017
didn't feel pressured into a purchase but the store assistant was very informative and helpful

By Ms E | 1/6/2017
Friendly, helpful and knowledgeable staff. Listened to my requirements so that I left the store satisfied.

By Sian | 1/5/2017
The man who served us wasn't pushy he gave us the information needed then left to give us time to think then came back and helped us further with our purchase

By P.N.Gwynn | 1/5/2017
Was greeted by Tim at Caerphilly store, he was friendly, welcoming and took the pressure out of our whole experience. Tim had a brilliant knowledge of the product and was quick and efficient at finding us what we wanted. Nice to visit a store and not feel harassed...he even made us a cuppa, which was a refreshing change. When we chose our product, Tim offered us a few products to go with our bed. Will recommend Tim and Dreams to everyone. Well done....First Class experience.

By Nikki | 1/4/2017
Staff very friendly and helpful

By Rob B | 1/2/2017
Very friendly service. Didn't rush us around the store. He gave plenty of useful information.

By Nadine | 1/2/2017
The gentleman who served us was very knowledgeable of the products and very helpful. He even made different suggestions and offers us tea and coffee. We were desperate for a mattress so had to buy one but I paid more than I was hoping for because dreams tend to be a little pricey and I also found a cheaper mattress elsewhere after buying this one. Overall satisfied but would probably look elsewhere before committing to dreams

By Mike | 1/2/2017
We found the staff very helpful without being pushy, we didn't feel rushed or pressured in any way. They helped us to decide on our purchase.

By Russ | 1/2/2017
David at the Caerphilly store was very helpful and patient. Delivery team were excellent and put on shoe covers without being asked. First Class