Dreams - Caerphilly

Colleague quickly realised we didn't want a lot of sales spiel and was direct and efficient.

I went into the store to just look at the cost of replacing a bed. After speaking to the assistant, he was extremely helpful and understood our budget and needs immediately. He was able to point us in the direction of what would satisfy our requirements and the value for money was so good that we ordered there and then. The store were accommodating on our delivery needs as well. All in all a very satisfying experience.

The store was very clean with plenty of choice. Our sales assistant was helpful and knowledgeable. The whole process of my purchase was easy and hassle free.

Satisfied with product &service recieved ice

On arriving Steve introduced himself. We told him what we were looking for. He explained everything about the wardrobe. All questions we had about the item Steve answered straight away.we even had a cup of coffee which i have never experiemced in another store. Explained all the paperwork when purchasing the item Enjoyed our visit to the store. We will definatly go back.

The best price in the area and a high quality service with helpful and friendly staff.

The assistant who served us was extremely informative helpful and patient.....he was able to answer all our questions

I purchased a mattress and pillows from my local branch (Caerphilly, South Wales). I was extremely please with the mattress but the pillows did not suit my partner and I. After speaking with the local team at the branch it was agreed that the items could be exchanged. This was a smooth process and very efficient. I'd like to praise David at the store who was friendly, professional and extremely helpful. Both Steve and David will be the reason why I'll be returning to Dreams in the future as both were fantastic - during the initial purchase and the exchange. Thank you very much! I am a happy customer.

i went in to buy a mattress, didn't know what i was really looking for as there are so many types, the guy who served me was very friendly and help full in explaining the different types, i purchased a mattress that was currently on offer, so i felt i had a good bargain,( and am now having a better nights sleep) and have since been back to purchase new bedding. HAPPY CUSTOMER..

David was great, very welcoming, not in your face but very helpful when I needed him...