Dreams - Caerphilly

Overall I was satisfied with the person I dealt with in the Dreams store in Caerphilly. I found him to be very helpful and approachable.

Friendly, knowledgable assistant gave us lots of choice and information about your range of beds without any pressure tactics. Just sound advice.

This was my second visit and purchase in the last two months. The salesmen remembered me from the first time which made me feel very much at ease and welcome at the store. Richard was the first salesman I dealt with and it was like talking to a friend when I spoke to him today. Tim made me a lovely cup of coffee which I really needed and enjoyed and David the store manager sold me two beds, a mattress and two headboards within thirty minutes. The whole team were very efficient and made the process very easy and enjoyable. Brill!!!

Tim was very knowledgeable regarding products ,and very helpfull

The sales person Tim Cox had very good product knowledge, understood what we wanted and got as the perfect match

Excellent customer service from David. Availability for testing and viewing products.

I am a disabled customer and was in a wheelchair, the assistant David gave us (son & daughter in law) some space to discuss the different items and price. David was on hand for any questions we had and provided hot drinks as well. The store was due to close but our purchase was not rushed and still continued to offer us special offers on pillows and duvets

excellent help provided by assistant Richard delivery team were prompt removed old bed no trouble new items placed where we requested the names of this team were Ashley R and Ian I have no problem in shopping with staff like this future all great

Our assistant Richard was very knowledgeable but put no pressure on us to make any purchase. He gave us plenty of time to assess and chose the bed we were happy with...plus he made a lovely cup of tea. He really was a credit to your company

Plenty of options and the opportunity to ty out aa leisure without any pressure from members of staff. Value for money and quick polite transactions