Dreams - Caerphilly

tim and richard made my experience highly satisfied with their friendly approach and efficient service.

I went to your store expecting to not be able to afford anything in there , I just got my first flat in ten years after getting over cancer but I had a lovely shock , the guy who served me Richard I believe took me around found the best I could afford and placed my order through and all the time he was friendly and never once made me feel bad that I had to go for the cheapest item , also pointed out a set of bed pillows in the sale , I can't say thank you enough , lovely welcome , I'm so so pleased thank you

Excellent customer service. Friendliness of staff Excellent knowledge of products/availability. when necessary timescale for delivery. Everything about our visit went very well, certainly a store to recommend and to return to. Excellent

They were very helpfull even gave me and my friend a cuppa which was excellent nice people they wasn't pushy very nice

Staff very friendly and welcoming . No pressure of sales . Very helpful to meet your needs of price

The sales team were friendly and helpful which made us feel comfortable and confident to deal with.

The staff member 'Tim - @ Caerphilly' Gave me perfect Customer service!

steve the assistant at caerphilly store was very knowledgable & friendly .He was able to assist us with any questions we asked & helped us to choose the mattress for our needs .

I was assisted by the staff member to design an excellent value for money bed frame and mattress package along with a finance deal with which I was very pleased.

Our visit to dreams was made very easy and pleasant by your very friendly members of staff. I particularly would like to mention Julie, the lady that helped us in store. Julie was very helpful and attentive to our needs, which was great as we came in with our 4 year old daughter and 1 year old son. As any parent can relate, shopping with small children can be a task in itself, but our visit to dreams was one of the easiest by far. There was a colouring station which my daughter loved and Julie made balloons for the children to play with! When it came to choosing our mattress we told Julie what we were looking for and she found what we needed straight away. A pleasant stress free trip, I would defiantly reccommend. Thanks 😀