Dreams - Caerphilly

Dee was very helpful

Excellent customer service from our Customer Service Agent. Great quality products. The diagnostic bed was very impressive and totally unexpected, Store layout was pristine and immaculate. Overall very impressed....not something that I would often say.

Fantastic customer service, excellent product knowledge from friendly professional staff.

I was asked to test my sleep pattern on your testing machine, this meant I had a choice of mattresses for me Your college who helped and serve me was very knowledgeable, polite and was patient towards my needs whilst i choose the mattress that I felt more comfortable on

Assistant was well informed and efficient. He made choosing a new bed a pleasure

Dee was friendly, knowledgeable and was in no hurry. We viewed other options. There was no pressure to buy.

Alun is a very pleasant and professional Sales Manager he was very informative in all aspects for what we required and with a delivery time of 3 weeks i am impressed other companies were quoting 18 - 20 weeks Alun was also very understanding with my wife who has mobility problems a very good service all over thank you very much.

Greeted politely by Alun and he listened to our needs then offered the Dreams machine test which gave us the right options. We were treated very well--even offered a drink!

We were treated like royalty. Your staff were very helpful and knowledgeable of the products. They answered all of our questions and went out of their way to help us. The most helpful staff we have encountered. Please pass on our gratitude

Great service from Richard in the Caerphilly branch. Thorough knowledge, very helpful and patient. Wide range of products, which with Richard’s help, we narrowed down to the mattress we wanted.